Privacy Policy

Controller:
Genja Badalyan Cosm Lab
Pariser Straße 16, Frankfurt am Main
E-Mail: info@moigene.com

1. General

We take the protection of your personal data very seriously. This privacy policy informs you about what data we collect, how we use it, and what rights you have. The processing of your personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

2. Collection and Processing of Data

When you visit our shop, the following data is automatically collected:

• IP address and technical connection data
• Date and time of access
• Pages and content accessed
• Browser type and operating system

When you place an order, we additionally collect:

• Name, shipping address, email address
• Payment information (processed by the respective payment service provider)
• Order data

3. Legal Basis for Processing

The processing of your data is based on:

• Art. 6 para. 1 lit. b GDPR (contract performance) – for processing orders
• Art. 6 para. 1 lit. c GDPR (legal obligation) – e.g., tax-related retention obligations
• Art. 6 para. 1 lit. f GDPR (legitimate interest) – e.g., fraud prevention

4. Shopify

Our online shop is operated on the Shopify Inc. platform. Shopify processes data as our processor according to Art. 28 GDPR. Further information can be found in Shopify's privacy policy.

5. Payment Service Providers

We use the following services for payment processing: Shopify Payments, PayPal, Apple Pay, and Klarna. These providers process your payment data according to their own privacy policies and are responsible for data protection themselves.

6. Data Disclosure

Your data will only be passed on to third parties if this is necessary for contract fulfillment (e.g., to shipping service providers for the delivery of your order) or if there is a legal obligation.

7. Storage Period

Your personal data will only be stored for as long as necessary for the respective purposes or as required by legal retention periods (usually 10 years for tax-relevant data).

8. Your Rights

You have the right to:

• Information about your stored data (Art. 15 GDPR)
• Correction of incorrect data (Art. 16 GDPR)
• Erasure of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

To exercise your rights, please contact: info@moigene.com

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your data. The competent authority is usually the authority at the data subject's place of residence or at the seat of our company (Hessen: The Hessian Commissioner for Data Protection and Freedom of Information).

10. Cookies

Our shop uses cookies that are necessary for technical operation (e.g., shopping cart, session). Other cookies are only set with your consent. You can deactivate the storage of cookies in your browser settings.

Status: June 2025